Privacy Policy
We respect your privacy and are committed to protecting your data and maintaining transparency in how information is collected and used.
Last Updated: 30/03/2026
We value your privacy and are committed to protecting your data while using our ScopeAIChat platform.
Information We Collect
- Account and tenant details (company, users, subscription)
- Chat conversations and usage data
- Uploaded documents and related metadata
- Visitor interaction data (non-personal where possible)
How We Use Data
- Operate and improve the ScopeAIChat service
- Generate accurate, document-based responses
- Monitor usage, performance, and costs
- Manage subscriptions, billing, and invoices
Data Ownership & Security
- All data belongs to the respective tenant
- We do not use your data to train public AI models
- Industry-standard security measures are used to protect your information
Data Sharing
We do not sell your data. Information is shared only with trusted service providers or when legally required.
Data Retention
Data is retained while your account is active and may be deleted after account termination, subject to legal requirements.
Your Rights
You may request access, correction, or deletion of your data by contacting support.
Changes
We may update this policy periodically. Continued use of the platform indicates acceptance of the updated policy.